I received a phone call about two hours ago from 610 378 5373, a number belonging to:
Accounts Recovery Bureau, Inc.
Harry Albert, President
555 Van Reed Road
Wyomissing, PA 19610
The man who called would not tell me at first who he was or why he was calling. I should have hung up but was concerned when he told me it was an emergency matter. He wanted to verify my address and private information, would not let me speak or answer any of my questions citing sensitive personal reasons.
I was informed that this was over a hospital bill I refused to pay, I told him I’d tried to contact the hospital about this matter before and hadn’t heard back, I was confused about which hospital matter this was in reference to. He used a raised voice and rude tone to ask me why I hadn’t paid my bills, and told me I did not contact the hospital because I didn’t even make a small payment and that’s why he now was calling. I told him something along the lines of “I don’t appreciate your fucking attitude, so you send me a fucking bill in the mail and I’ll deal with it but to not call me back at this number.” Details are lost to me because I was so pissed off, he told me his name and company but I can’t remember now. He began yelling over me “Pay your bills Mrs. Smith and you won’t get collection calls” “Pay your bills, Pay your Bills, PAY YOUR BILLS” (he was trying to drown me out so he couldn’t hear me telling him not to contact me via phone.) He also said something about severe legal action but I was too busy drowning him out by informing him I would not put up with bill collector harassment and intended to call the police if it continued.
I contacted the hospital (St. Claire in Crawfordsville, IN) about this matter about half an hour ago and was told that the account was still in possession of the hospital, they were not aware of who this was contacting me or how they got my information but I am NOT to give them any money and will pay the hospital directly. The bill in question was one my insurance had refused to pay and I was not notified of because they had the wrong address. I do not pay collection agencies, ever.
I Googled the company and found some interesting information, many many complaints of harassing phone calls. I read reports of continued harassment after the bills were cleared up, and collection attempts over bills that were 10+years old. (beyond statute of limitations in most states.) Based on reports scattered all over the internet it looks as if this company enjoys harassing people whether they actually owe them money or not, as some folks report abusive messages and lectures on manners after telling them that they have the wrong number. Read some of these links for yourself, it’s very interesting…some even have rude and disgusting comments from persons claiming to work for the company (who knows how true that is.)
I’m actually considering not doing any further business with any hospital connected to the Sisters of St. Francis if they intend to do use companies such as this who treat people soo poorly. Their mission statement is all about Continuing Christ’s ministry and providing care to those who need it even if they can’t pay. Christ’s ministry my ass, more like throwing you in the lion’s den.
http://whocallsme.com/Phone-Number.aspx/6103785373
http://800notes.com/Phone.aspx/1-610-378-5373






